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Event announcement: When healthcare professionals learn from airline crews – Registration start for first Interpersonal Competence Conference

  • Reduce error rates: How Human Factors knowledge from the aviation industry find use in everyday medical care
  • Lufthansa Aviation Training hosts first Interpersonal Competence Conference for healthcare professionals on March 20 and 21, 2020 in Seeheim near Frankfurt.
  • Online registration is open: Early bird special available until November 15, 2019

Wherever people work together, errors occur. Human failure, whether in routine or in stressful situations, often has serious consequences – not only in the aviation industry but also in medical care. Lufthansa Aviation Training holds the first Interpersonal Competence Conference for healthcare professionals on March 20 and 21, 2020 in Seeheim near Frankfurt. During presentations and workshops on Human Factors topics, experts from the airline and medical industry can gather for an open dialogue. The early bird discount for registration is available until November 15, 2019.

“Make safety part of your DNA” is the theme of the first Interpersonal Competence Conference for healthcare professionals, which takes place from March 20 to 21, 2020 at the Lufthansa conference hotel Seeheim close to Frankfurt. Lufthansa Aviation Training (LAT), the leading training provider in Europe of cockpit and cabin training for airline crews, is hosting and organizing the conference. The wholly owned Lufthansa Group subsidy has many years of experience in training and further education of airline staff, with Human Factors training always playing an important role. In September 2020, LAT will also host the fourth Human Factors Conference in Munich.

Open communication, honest self-assessment and situational decision-making ability – those central competencies usually determine the respective outcome of critical and hectic situations. Whether in the cockpit or in the surgery room – the training of interpersonal skills has proven itself to reduce the error rate due to human mistakes. For several years, Lufthansa Aviation Training has increasingly trained healthcare professionals by transferring their own knowledge from aviation to clinically relevant situation in close cooperation with medical experts. “Interpersonal competences impact the organization, the team and the individual. Our overall goal is the increase of patient safety”, emphasizes Martin Egerth, Senior Expert Human Factors Training at Lufthansa Aviation Training.

The two-day-long English-speaking conference in March 2020 in Seeheim is the first of its kind and aims at healthcare professionals in particular. During key note speeches and a panel discussion on the first day, topics such as patient safety back in the days and now or the selection of qualified personnel will be addressed by renowned speakers like Dr. Viktor Oubaid, aerospace psychologist working for the German Aerospace Center, or Dr. Peter Lachman, CEO of the International Society for Quality in Healthcare. On the second day of the conference, attendees are invited to join workshops, led by both medical professionals and pilots, on leadership content.

Further information about the program and registration options are available on the website:
The early bird special is valid until November 15, 2019.

About Lufthansa Aviation Training
Lufthansa Aviation Training GmbH (LAT) is one of the leading companies in the field of flight training with its competence in the training and further education of cockpit and cabin personnel at twelve training locations worldwide. The company’s headquarters is located in Hallbergmoos near Munich and employs around 1,000 people. The customer portfolio includes over 200 nationally and internationally renowned airlines, including the Lufthansa Group airlines. Lufthansa Aviation Training has almost 200 training devices within its training fleet, including aircraft for pilot training, flight simulators of all common aircraft types for pilot training and emergency and service mock-ups for the training of flight attendants.

Under the European Flight Academy (EFA) brand, Lufthansa Aviation Training bundles all Lufthansa Group flight schools in Germany, Switzerland and the USA. Graduates meet the high standards of the Lufthansa Group's airlines and have exclusive access to their internal job market.

Further information on Lufthansa Aviation Training and the European Flight Academy is available at and Images are available for download via the Media Center:

Press contact Lufthansa Aviation
Training Dirk Sturny
'Head of Corporate Communications
Zeppelinstr. 1
85399 Hallbergmoos, Germany
Phone: +49 89 977 6447
E-mail: dirk.sturny(at)
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Human Factors contact
Lufthansa Aviation Training
Martin Egerth
Senior Expert Human Factors Training
E-mail: martin.egerth(at)

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Dirk Sturny