Human Factors Training for Cabin Crews
ENSURE THAT CABIN CREW HAS THE SKILLS TO HANDLE ANY EXTREME SITUATION
Greater Safety on Board
RECOGNIZING POTENTIAL ERRORS AND IMPROVING COMMUNICATION AND TEAMWORK
Just like pilots, the cabin crew plays a decisive role in the events of a flight. In addition to providing excellent service, they are also responsible for the safety of the passengers on board. Should a crisis occur, flight attendants will be called upon to make the right decisions in a split second – avoiding an aviation accident can depend on it.
During our Human Factors Training courses, we teach your cabin crew to stay calm and take action when the unexpected happens. They learn – among other skills – how to deal with stress, how to properly assess a situation, how to delegate tasks within a team, how to communicate clearly, and how to scrutinize their own behavior as well as that of other people. Human Factors Training helps create an open error management culture, significantly improves collaboration between the cockpit and cabin crew, and leads to increased flight safety.
A high degree of interaction and a wide array of learning methods support the teaching and application of the contents of the course. All courses meet the requirements of EASA AMC1 ORO.CC.115 and are carried out either at one of our training centers or in-house at your company.
Course and Training Device Finder
HUMAN FACTORS TRAINING COURSES AT A GLANCE
Use our course and training device finder to find the right Human Factors Training course for your cabin crew. We would also be happy to adapt all training courses to your specific requirements and your flight operations.
TRI Part 1
The four-day TRI Part 1 training course lays the required foundation for the initial acquisition of the type rating instructor (TRI) qualification.
CRM Initial Cabin Crew
The two-day, license-relevant CRM Initial Training course is designed for flight attendants as well as prospective first officers and pilots. The objective of the seminar is to teach the basics of CRM.
CRM Recurrent Joint
The half-day CRM Recurrent Training for Cabin Crews takes places together with pilots, which enables them to work through current daily occurrences on board together in a mixed team.