Human Factors Training for Cabin Crews
ENSURE THAT CABIN CREW HAS THE SKILLS TO HANDLE ANY EXTREME SITUATION
Greater Safety on Board
RECOGNIZING POTENTIAL ERRORS AND IMPROVING COMMUNICATION AND TEAMWORK
Just like pilots, the cabin crew plays a decisive role in the events of a flight. In addition to providing excellent service, they are also responsible for the safety of the passengers on board. Should a crisis occur, flight attendants will be called upon to make the right decisions in a split second – avoiding an aviation accident can depend on it.
During our Human Factors Training courses, we teach your cabin crew to stay calm and take action when the unexpected happens. They learn – among other skills – how to deal with stress, how to properly assess a situation, how to delegate tasks within a team, how to communicate clearly, and how to scrutinize their own behavior as well as that of other people. Human Factors Training helps create an open error management culture, significantly improves collaboration between the cockpit and cabin crew, and leads to increased flight safety.
A high degree of interaction and a wide array of learning methods support the teaching and application of the contents of the course. All courses meet the requirements of EASA AMC1 ORO.CC.115 and are carried out either at one of our training centers or in-house at your company.
Course and Training Device Finder
HUMAN FACTORS TRAINING COURSES AT A GLANCE
Use our course and training device finder to find the right Human Factors Training course for your cabin crew. We would also be happy to adapt all training courses to your specific requirements and your flight operations.
TRI Part 1
The four-day TRI Part 1 training course lays the required foundation for the initial acquisition of the type rating instructor (TRI) qualification.
CRM Trainer Course
The license-relevant CRM Trainer Course takes place over five days and was designed with future human factors trainers and moderators in mind.
CRM Initial Cabin Crew
Your future cabin crews will learn the basics of CRM as part of our two-day, license-relevant CRM Initial Training, with the focus primarily on teamwork, communication, threat and error management, decision-making, situational awareness, and stress and workload management.