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Human Factors

YOUR EMPLOYEES DRIVE THE SAFETY AND SUCCESS OF YOUR COMPANY

Promoting Interpersonal Skills

GREATER SAFETY ON BOARD, AT A COMPANY OR IN THE CLINIC

With our many years of experience in human factors and crew ressource training (CRM Training) for the Lufthansa Group, we know precisely what social skills are crucial to making the right decisions in complex situations. Let us share this valuable expertise with your crews and employees.

Efficient communication, flat hierarchies and situational awareness - in order to increase the safety of a flight, the social skills of the crew members can be specifically trained. Our crew resource management training course aims to hone your crews’ judgment and improve team communication, error management, and decision-making. Participants of these courses have reported a strong increase in teamwork and overall collaboration. This increases safety in critical situations on board.

Human Factors Training for Cockpit Crews

Human Factors Training for Cabin Crews

Human Factors Academy

Human Factors Training for all industries

We have successfully transferred and adapted our human factors know-how and our unique training insights from aviation to practice-relevant questions, challenges and situations in various companies and hospitals - because human factors training is important wherever people work together.

For many years, Lufthansa Aviation Training has therefore also been the competent and reliable partner for training outside of aviation with a focus on the human factor with regard to safety, culture and customer orientation - bundled under the umbrella of the Human Factors Academy.

To the Human Factors Academy

Our training in cooperation with the Aesculap Academy

The human factor is essential!

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From Aviation to Your Company

THE HUMAN FACTOR PLAYS A KEY ROLE

Human Factors Training for Cockpit Crews

Crew Resource Management Training helps avoid aviation accidents caused by human error.

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Human Factors Training for Cabin Crews

To avoid aviation accidents, we help your cabin crew strengthen their skills in extreme situations

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Human Factors Training for Non Aviation

Under the umbrella of the Human Factors Academy, we bundle our experience as a competent and reliable partner for training courses with a focus on the human factor, safety and customer orientation for all industries.

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Course Finder

CREW RESOURCE MANAGEMENT TRAINING AT A GLANCE

Use our course finder to find Human Factors Training courses. You can also peruse our other seminar offers for crew members, businesspeople, or health care professionals, or you can have us create a customized training package just for you.

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Interpersonal Competence - Emergency

The goal of our IC - Emergancy Training is creating a common understanding and thus an optimal cooperation between all professional groups that have to interact for the first-aid of patients.

Train the Trainer

Trainers in adult education require specific skills with regard to methods and didactic approach. In our Train the Trainer seminar, you learn how to impart your knowledge in a way suitable for adults.

CRM Initial Cabin Crew

The two-day, license-relevant CRM Initial Training course is designed for flight attendants as well as prospective first officers and pilots. The objective of the seminar is to teach the basics of CRM.

CRM Recurrent Joint

The half-day CRM Recurrent Training for Cabin Crews takes places together with pilots, which enables them to work through current daily occurrences on board together in a mixed team.

CRM Recurrent Flight Crew

Our half-day CRM Recurrent Training course is designed for airplane and helicopter pilots and flight attendants and offers participants the opportunity to process current events from the world of aviation.