Three smiling people sitting at a round table

Human Factors

Your employees drive the safety and success of your company

Promoting Interpersonal Skills

Greater safety on board, at a company or in the clinic

With our many years of experience in human factors and crew ressource training (CRM Training) for the Lufthansa Group, we know precisely what social skills are crucial to making the right decisions in complex situations. Let us share this valuable expertise with your crews and employees.

Efficient communication, flat hierarchies and situational awareness - in order to increase the safety of a flight, the social skills of the crew members can be specifically trained. Our crew resource management training course aims to hone your crews’ judgment and improve team communication, error management, and decision-making. Participants of these courses have reported a strong increase in teamwork and overall collaboration. This increases safety in critical situations on board.

Human Factors Training for Cockpit Crews

Human Factors Training for Cabin Crews

A view into the cockpit of a full flight simulator, where a pilot is seated and an instructor is providing an explanation.

Human Factors Academy

Human Factors Training for all industries

We have successfully transferred and adapted our human factors know-how and our unique training insights from aviation to practice-relevant questions, challenges and situations in various companies and hospitals - because human factors training is important wherever people work together.

For many years, Lufthansa Aviation Training has therefore also been the competent and reliable partner for training outside of aviation with a focus on the human factor with regard to safety, culture and customer orientation - bundled under the umbrella of the Human Factors Academy.

To the Human Factors Academy

From Aviation to Your Company

The Human Factor plays a key role

Two laughing pilots standing in front of a plane

Human Factors Training for Cockpit Crews

Crew Resource Management Training helps avoid aviation accidents caused by human error.

Learn more

Two smiling SWISS cabin crew members on a runway, behind them several SWISS aircraft

Human Factors Training for Cabin Crews

To avoid aviation accidents, we help your cabin crew strengthen their skills in extreme situations

Learn more

Human Factors Training for Non Aviation

Under the umbrella of the Human Factors Academy, we bundle our experience as a competent and reliable partner for training courses with a focus on the human factor, safety and customer orientation for all industries.

Find out more

Course Finder

Crew resource management training at a glance

Use our course finder to find Human Factors Training courses. You can also peruse our other seminar offers for crew members, businesspeople, or health care professionals, or you can have us create a customized training package just for you.

Filter (1)

CRM Initial Cabin Crew

Your future cabin crews will learn the basics of CRM as part of our two-day, license-relevant CRM Initial Training, with the focus primarily on teamwork, communication, threat and error management, decision-making, situational awareness, and stress and workload management.

TRI Part 1

The four-day TRI Part 1 training course lays the required foundation for the initial acquisition of the type rating instructor (TRI) qualification.

TRI Part 1

The four-day TRI Part 1 training course lays the required foundation for the initial acquisition of the type rating instructor (TRI) qualification.

Train the Trainer

Trainers in adult education require specific skills with regard to methods and didactic approach. In our Train the Trainer seminar, you learn how to impart your knowledge in a way suitable for adults.

CRM Initial Cabin Crew

The two-day, license-relevant CRM Initial Training course is designed for flight attendants as well as prospective first officers and pilots. The objective of the seminar is to teach the basics of CRM.