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Human Factors

YOUR EMPLOYEES DRIVE THE SAFETY AND SUCCESS OF YOUR COMPANY

Promoting Interpersonal Skills

GREATER SAFETY ON BOARD, AT A COMPANY OR IN THE CLINIC

Insufficient communication, rigid hierarchies, and weaknesses in decision-making -  a lack of social skills of employees can cause grave errors and inefficiencies during a flight. With our many years of experience in human factors training for the Lufthansa Group, we know precisely what social skills are crucial to making the right decisions in complex situations. Let us share this valuable expertise with your employees.

Our crew resource management (CRM) training course aims to hone your employees’ judgment and improve team communication, error management, and decision-making. Participants of these courses have reported a strong increase in teamwork and overall collaboration. We have also successfully transferred and adapted this know-how and our unique training insights from aviation to practice-relevant questions, challenges and situations in various industries, such as healthcare.

Whether aviation or other industries, we support you in strengthening interpersonal competencies and the human factor.

From Aviation to Your Company

THE HUMAN FACTOR PLAYS A KEY ROLE

Human Factors in Healthcare

Our unique expertise gained from practical experience in airline training tailored for healthcare and business.

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Human Factors for Cockpit Crews

Crew Resource Management Training helps avoid aviation accidents caused by human error.

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Beyond Aviation

Our unique expertise gained from practical experience in airline training tailored for medicine and business.

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Human Factors for Cabin Crews

To avoid aviation accidents, we help your cabin crew strengthen their skills in extreme situations

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Course Finder

CREW RESOURCE MANAGEMENT TRAINING AT A GLANCE

Use our course finder to find Human Factors Training courses. You can also peruse our other seminar offers for crew members, businesspeople, or health care professionals, or you can have us create a customized training package just for you.

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Here you can find all our courses:

Train the Trainer

Trainers in adult education require specific skills with regard to methods and didactic approach. In our Train the Trainer seminar, you learn how to impart your knowledge in a way suitable for adults.

Zurich
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TRI Part 1

The four-day TRI Part 1 training course lays the required foundation for the initial acquisition of the type rating instructor (TRI) qualification.

On site at customer's premises
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CRM Trainer Course

The license-relevant CRM Trainer Course takes place over five days and was designed with future human factors trainers and moderators in mind.

On site at customer's premises
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Contact

WE’RE HERE FOR YOU

Michael Nußer

Senior Manager Sales & Key Account Management LH Group

Are you a part of the Lufthansa Group and do you have questions about training? My team looks forward to your inquiry. To the contact form

Stefanie Moulliet

Head of Business Development & Product Management

Are you the contact person for an airline outside of the Lufthansa Group and have questions about training? My team looks forward to your inquiry. To the contact form

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