Your flight operations’ safety lies in the hands of your crew. Situational awareness, analytical thinking, and rapid reaction times are the basic prerequisites for mastering complex decision-making situations and increase your airline’s flight safety. Our Human Factors Training prepares your crews for everything that can occur during a flight and teaches them suitable strategies of action for every practical requirement.
Poor communication, disputes over respective areas of authority within the crew, and the inability to make decisions cause inefficiencies and are potential sources of error. As the Lufthansa Group’s training center, we know exactly what matters in actual flight operations. Our seminars hone your employees’ judgment and improve team communication, error management, decision-making, and teamwork.
In our training courses, we prepare the participants for every possible emergency and teach them suitable strategies of action. Your crews learn to better evaluate and assess their own behavior patterns as well as those of others. All of our training courses are interactive, draw on a variety of teaching methods, and fulfill the requirements of the EASA Air Ops CC and FC 115. We offer the following training modules:
The last two training modules (CRM instructor training and CRM instructor refresher training) are also available as open courses.Dates and application
We continuously adapt our Human Factors Training to the changing needs of the aviation industry – an approach that ensures our training courses offer the maximum amount of real-world focus. Our instructors come directly from everyday flight operations or are select educators and psychologists. You too can use their expertise for your success.
We offer the different Human Factors Training modules at our training locations in Berlin, Essen, Frankfurt, Cologne, Munich, and Zürich. All of our training facilities are in central locations and easily accessible.The locations at a glance