Two laughing pilots standing in front of a plane

Human Factors Training for Cockpit Crews

CREW RESOURCE MANAGEMENT TRAINING HELPS AVOID AVIATION ACCIDENTS CAUSED BY HUMAN ERROR

Crew Resource Management (CRM)

STRENGTHENING NONTECHNICAL SKILLS AND INCREASING SAFETY

When the situation gets serious on board, the pilot’s flight skills aren’t the only abilities that matter  – the cockpit crew also has to demonstrate social, communication, and psychological skills that enable them to remain calm when the unexpected occurs. These skills are all taught in our crew resource management (CRM) training.

In our CRM Training courses, we prepare your cockpit crew for everything that could occur during a flight and teach them corresponding success strategies. Your pilots will learn to scrutinize their own behaviors and those of others, properly assess situations, make decisions, and many more skills. This enables significant improvements in collaboration between the captain, the first officer, and the cabin crew, which in turn demonstrably increases flight safety.

All of our CRM Training courses are carried out by experienced CRM trainers and pilots. The courses stand out thanks to a high level of engagement and a wide variety of teaching methods, and they meet the requirements pursuant to EASA AMC1 ORO.FC.115. Our courses can be pursued either in-house at your company or at one of our training centers.

CRM Initial Training

The two-day, license-relevant CRM Initial Training course is designed for prospective first officers and pilots, as well as flight attendants. The objective of the seminar is to teach the basics of CRM, focusing in particular on the topics of teamwork, communication, threat and error management (TEM), decision-making, situational awareness, and stress and workload management. The practical and interactive lessons help participants learn the methods and tools of CRM using case studies from the world of aviation and applying them to future tasks.

Two training participants smile at a trainer

CRM Recurrent Training

Our half-day CRM Recurrent Training course is designed for airplane and helicopter pilots and flight attendants. As part of this refresher course, participants will be given insight into current research in the fields of psychology and human factors. Additionally, pilots will be able to reflect on their own strengths and development areas in the training course and try out alternative behaviors.

An elderly pilot with a full beard looks intently at  Instruments in an aircraft cockpit

Command Course

Future captains can develop their leadership skills as part of our two-day, license-relevant Command Course. To this end, participants learn fundamental theoretical skills and practice significant leadership behaviors in typical situations, with a particular focus on the topics of flight and work safety. All subject matter of the training course is designed to be practical and understandable, and participants are given direct feedback on their performance.
Two men, one of them a pilot in uniform, look at documents together

Type Rating Instructor (TRI) Part 1

The four-day TRI Part 1 training course lays the required foundation for the initial acquisition of type rating instructor (TRI) qualification. During this seminar, participants learn the basics of instructing and the learning behaviors of the trainees with regard to their future tasks as TRIs. In addition to the analysis, development, and conception of teaching materials, the seminar focuses on teaching the subject matter and testing and assessing performance. A significant portion of the seminar consists of practical exercises and the preparation and execution of briefings and debriefings.

 

An instructor explains something to a training participant in an aircraft simulator

Course and Training Device Finder

HUMAN FACTORS TRAINING COURSES AT A GLANCE

Use our course and training device finder to find the right Human Factors Training course for your cockpit crew. We would also be happy to adapt all training courses to your specific requirements and your flight operations.

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Here you can find all our courses:

TRI Part 1

The four-day TRI Part 1 training course lays the required foundation for the initial acquisition of the type rating instructor (TRI) qualification.

On site at customer's premises
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Command Course

Future captains can develop their leadership skills as part of our two-day, license-relevant Command Course.

On site at customer's premises
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CRM Recurrent Joint

The half-day CRM Recurrent Training for Cabin Crews takes places together with pilots, which enables them to work through current daily occurrences on board together in a mixed team.

On site at customer's premises
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Contact

WE’RE HERE FOR YOU

Michael Nußer

Senior Manager Sales & Key Account Management LH Group

Are you a part of the Lufthansa Group and do you have questions about training? My team looks forward to your inquiry. To the contact form

Stefanie Moulliet

Head of Business Development & Product Management

Are you the contact person for an airline outside of the Lufthansa Group and have questions about training? My team looks forward to your inquiry. To the contact form

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