Three smiling people sitting at a round table

Human Factors

YOUR EMPLOYEES DRIVE THE SAFETY AND SUCCESS OF YOUR COMPANY

Promoting Interpersonal Skills

GREATER SAFETY ON BOARD, AT A COMPANY OR IN THE CLINIC

Many factors can impair safe operations. Whether flying at 32,800 feet, leading a company, or running a hospital: insufficient communication, rigid hierarchies, and weaknesses in decision-making can cause grave errors and inefficiencies. With our many years of experience in human factors training for the Lufthansa Group, we know precisely what social skills are crucial to making the right decisions in complex situations. Let us share this valuable expertise with your employees.

Quickly deciding on which move to make in such scenarios takes a mix of situational awareness, analytical thinking, and quick reactions.
In the aviation world, these skills are referred to as crew resource management (CRM). Our CRM Training course aims to hone your employees’ judgment and improve team communication, error management, and decision-making. Participants of these courses have reported a strong increase in teamwork and overall collaboration.

Our Human Factors Training instructors bring their background in active flight operations and/or adult education and psychology acumen to bear on each course. Let your company benefit from their decades of experience in carrying out Human Factors Training for renowned airlines around the world. Whether airline, company, or clinic – we help you train and optimize human behavior and thus minimize sources of error.

To ensure that planning and preparing for the time spent at our locations while taking a training course is smooth and hassle-free, our Travel Service team offers you support that is tailored specifically to your needs.

From Aviation to Your Company

THE HUMAN FACTOR PLAYS A KEY ROLE

Human Factors in Healthcare

Our unique expertise gained from practical experience in airline training tailored for healthcare and business.

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Human Factors for Cockpit Crews

Crew Resource Management Training helps avoid aviation accidents caused by human error.

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Beyond Aviation

Our unique expertise gained from practical experience in airline training tailored for medicine and business.

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Human Factors for Cabin Crews

To avoid aviation accidents, we help your cabin crew strengthen their skills in extreme situations

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Course Finder

CREW RESOURCE MANAGEMENT TRAINING AT A GLANCE

Use our course finder to find Human Factors Training courses. You can also peruse our other seminar offers for crew members, businesspeople, or health care professionals, or you can have us create a customized training package just for you.

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Here you can find all our courses:

Train the Trainer

Trainers in adult education require specific skills with regard to methods and didactic approach. In our Train the Trainer seminar, you learn how to impart your knowledge in a way suitable for adults.

Zurich
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TRI Part 1

The four-day TRI Part 1 training course lays the required foundation for the initial acquisition of the type rating instructor (TRI) qualification.

On site at customer's premises
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CRM Trainer Course

The license-relevant CRM Trainer Course takes place over five days and was designed with future human factors trainers and moderators in mind.

On site at customer's premises
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Contact

WE’RE HERE FOR YOU

Michael Nußer

Senior Manager Sales & Key Account Management LH Group

Are you a part of the Lufthansa Group and do you have questions about training? My team looks forward to your inquiry. To the contact form

Stefanie Moulliet

Head of Business Development & Product Management

Are you the contact person for an airline outside of the Lufthansa Group and have questions about training? My team looks forward to your inquiry. To the contact form

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