CRM Trainer Course

The license-relevant CRM Trainer Course takes place over five days and was designed with future human factors trainers and moderators in mind. The course deals with both teaching methods as well as psychological aspects. The participants are provided with in-depth insights into the work of a moderator and are given the opportunity to improve their verbal and nonverbal skills. The training session deals with, for example, presentation techniques, carrying out exercises, and leading discussions. In addition to the theoretical basics, exercises and case studies are used to apply the content to practice. The participants will also become more aware of their own strengths and weaknesses thanks to regular feedback throughout the seminar.

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Stefanie Moulliet

Head of Business Development & Product Management